We've ordered the baby's furniture!
While very exciting, this event was not without a little bit of drama. On our way home from Bloomington yesterday we met Marissa's parents in Greenwood to make the final purchase. We meet with the sales associate and she assists us in placing the order. Now, keep in mind we've previously been into the store and had picked out the furniture, gotten all of the pricing, and had even gotten an estimate on the time frame for delivery (8-12 weeks). After this nice lady spends a decent amount of time to find all 3 of the products on a not-so user friendly ordering system and places the order she lets us know that the estimated delivery dates are 14-16 weeks from now (the baby will be here in about 15 weeks)! Due to a long weekend, we really just wanted to get the stuff ordered and get home. We blew off the time frame thinking "Oh, the baby won't be in the bedroom at first anyway."What were we thinking?!?! Needless to say, a few hours later the anxiety sets in. I (Marissa) go into a slight panic about not having the nursery done in time. We read the fine print and find out we have 3 days to cancel the order. A little relief sets in and we plan on calling or going back down to Greenwood to sort things out and order a different brand that can be delivered sooner.
SO...I call as soon as my lunch break begins today...little did I know this would be the 1st of many conversations! The same sales lady assures me that I can easily cancel and pick out different furniture. We go over a few different options and then she decides to call the manufacturer and get a direct quote on the time frame for the original furniture order just in case. I wait for her to call back. She was very quick and I soon find out that the time frame is actually 8-10 weeks! YES!! I was ecstatic and told her to just keep the order in place and we will hope they stick to their word. You'd think that would be the end of it...but no.
I went about my day feeling very relieved. Then my phone rings again and it's the store. She informs me that she heard back from the manufacturer and they realized that she placed the order for the hutch, but no dresser (I wanted the dresser, no hutch). The cost of the hutch is significantly less than the dresser and she needed to let me know that we would need to make an adjustment in the sales price. I mull this info over and decide that I was not about to call my parents and tell them that the extremely large purchase they made yesterday was going to increase in price. I told the lady to cancel the order and I would be down tomorrow to pick out new furniture. She feels bad. I'm bummed.
But we're not done yet, because after school I check my voice mail and she had called yet again. She informs me that since it was their mistake that they wouldn't make any price adjustments and would change the order to the dresser instead of the hutch! I call her back. We have a lovely conversation and I thank her profusely for all of her assistance. She's still apologizing for all of the drama and headaches. I hope I was able to convey to her my utter relief and excitement that this furniture saga had finally come to an end! We have the furniture we want, when we want it to arrive, and it's even coming at an unexpected discounted price. Who could be upset about that?!?! :)
We ordered the crib, the double dresser, and a nightstand (not shown)
